Hello! I just bought the Kira Lace Knight + Kira Mythos set, and there doesn't seem to be any files when I go to the product in my library. Is there any way to fix that? Thanks!
brandiyorkart
I'm having the same problem with the Kira Lace Knight + Mythos set.
Howard LyonCreator
Uh oh! Sorry about that. I’ll check on this when I get home tonight! I’ll make sure you get the files. Not sure if it’s something I did or in Gumroad’s end.
Give me a couple of hours to get home and see.
Howard LyonCreator
Fixed and I sent you an email with a good discount code as an apology. It was my error. I had not assigned the files to that variant!
Amado Carrasco
He Howard the files for McKenna Goddess and Glamour isn't showing up.
Howard LyonCreator
Sorry about that Amado! I’ll check on this when I get home.
Howard LyonCreator
Fixed and I sent you an email with a good discount code as an apology. It was my error. I had not assigned the files to that variant!
8 comments
Hello! I just bought the Kira Lace Knight + Kira Mythos set, and there doesn't seem to be any files when I go to the product in my library. Is there any way to fix that? Thanks!
I'm having the same problem with the Kira Lace Knight + Mythos set.
Uh oh! Sorry about that. I’ll check on this when I get home tonight! I’ll make sure you get the files. Not sure if it’s something I did or in Gumroad’s end. Give me a couple of hours to get home and see.
Fixed and I sent you an email with a good discount code as an apology. It was my error. I had not assigned the files to that variant!
He Howard the files for McKenna Goddess and Glamour isn't showing up.
Sorry about that Amado! I’ll check on this when I get home.
Fixed and I sent you an email with a good discount code as an apology. It was my error. I had not assigned the files to that variant!
Thank you! I can access them now.